Health Environment Safety & Social Management in Enterprises
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Glossary
 
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A

Agenda 21 is the UN agreement signed by most countries at the Rio Conference in 1992. Agenda 21 addresses the pressing problems of today and also aims at preparing the world for the challenges of the next century. It reflects a global consensus and political commitment at the highest level on development and environment co-operation.
Assessment is a
n all-inclusive term used to denote the act of determining, through a review of objective evidence and witnessing the performance of activities, whether items, processes, or services meet specified requirements. Assessments are conducted through implementation of the following actions: audits, performance evaluations, management system reviews, peer reviews, or surveillances, which are planned and documented by trained and qualified personnel.
Audit:
A planned and documented activity performed to determine by investigation, examination, or evaluation of objective evidence the adequacy of and compliance with established procedures, instructions, drawings, and other applicable documents and the effectiveness of implementation. Audit should not be confused with surveillances or inspection activities performed for the sole purpose of process control or product acceptance


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B

Benchmarking is the measure of an organisation's products or services against the best existing products or services of the same type. The process of comparing and measuring an organisation's own performance on a particular process against the performance of organisations judged to be the best of a comparable industry.

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C

Capacity building is the development of the skills and activities of individuals in an organisation to their full capacity. It means investment made with the purpose of enhancing the ability of individuals to achieve their development goals.
Cleaner Production is the continuous use of industrial processes and products to increase efficiency, to prevent pollution of the air, water and land, to reduce wastes at source and to minimise risks to the human population and the environment. UNEP definition 1994.
Community: A specific group of people, often living in a defined geographical area, who share a common culture, values and norms, are arranged in a social structure according to relationships which the community has developed over a period of time. Members of a community gain their personal and social identity by sharing common beliefs, values and norms which have been developed by the community in the past and may be modified in the future. They exhibit some awareness of their identity as a group, and share common needs and a commitment to meeting them.
Consultation is the process of telling an employee representative about new proposals, allowing them the chance to respond, and taking note of any response. It does not require agreement as with negotiation.
Continual improvement is the process of enhancing the (HES) management system to achieve improvements in overall (HES) performance in line with the organisation's
HES policy. It does not need not take place in all areas of activity simultaneously.
(Definition adapted from ISO Definitions from ISO 14001 and OHS 18001)

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D

Duty of Care. A duty of care applies to anybody who carries, keeps, treats, or disposes of waste, or who acts as a third party and arranges matters such as imports or disposal. They must ensure that nobody in the chain commits an offence regarding waste. More about common usage.

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E

Eco-efficiency is the efficiency with which environmental resources are used to meet human needs and can help achieve the aim of maximising benefits while minimising risks.
Employee Participation in environmental protection means the involvement and empowerment of employees in helping management to improve their company's impact on the environment. The United Nations recommended to "educate staff on the ways in which sustainable development affects their firm and how they can utilise these criteria in their specific tasks'
Enabling means taking action in partnership with individuals or groups to empower them, through the mobilization of human and material resources.
Economic Instruments are the variety of different methods of using money to persuade, encourage and direct enterprises to go in particular direction. The idea fits with market economics rather than restrictive legislation.
End of pipe technologies refer to those bits added to the end of the manufacturing process in order to reduce emissions and discharges to air or water.
Environment is the "surroundings in which an organisation operates, including air, water, land, natural resources, flora, fauna, humans and their interrelation. Surroundings in this context extend from within the organisation to the global system. (ISO 14001: 1996 definition 3.2)
Environmental Health refers to the health consequences of exposure to factors present in the environment outside the enterprise premises.

Environmental Impact is the change to the environment, whether adverse or beneficial, which wholly or partly result from the organisation's activities. (ISO 14001: 1996 definition 3.4)
Environmental Management Systems (EMS) are those systems introduced by management, similar to those for quality production. It is the part of the overall management system that includes organisational structure, planning, activities, responsibilities, practices, procedures, processes and resources for developing, implementing, achieving, reviewing, and maintaining the environmental policy. (ISO 14001: 1996 definition 3.5). There are a number of recognised systems, including the European EMAS and the ISO 14001.EMAS
Environmental Policy is a statement by the organisation of its intentions and principles in relation to its overall environmental performance which provides a framework for action and for the setting of its environmental objectives and targets. (ISO 14001: 1996 definition 3.9)
Epidemiology is the study of the distribution and determinants of health-states in specified populations, and the application of this study to the control of health problems.


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F

Fossil Fuel is a general term for combustible geologic deposits of carbon in reduced (organic) form and of biological origin, including coal, oil, natural gas, oil shales, and tar sands. A major concern is that they emit carbon dioxide into the atmosphere when burnt, thereby contributing to the greenhouse effect.

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G

Guideline is suggested practice that is not mandatory in programs intended to comply with a standard. The word "should" or "may" denotes a guideline; the word "shall" or "must" denotes a requirement.

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H

Hazard is anything, biological, chemical or physical that can cause harm to people
Health and Safety means the aspects of work which give cause accidents or ill health of workers.
Health Capital is the total interrelated environmental, economic, social, and relationship factors that determine overall health and operate across age and gender, throughout the life cycle and subject to accumulate or decline according to time and through chance, circumstance and choice.
Health indicator is a characteristic of an individual, population, or environment which is subject to measurement (directly or indirectly) and can be used to describe one or more aspects of the health of an individual or population (quality, quantity and time).
Health policy: A formal statement or procedure within institutions (notably government) which defines priorities and the parameters for action in response to health needs, available resources and other political pressures.
Health promotion is the process of enabling people to increase control over, and to improve their health (Ottawa Charter for Health Promotion. WHO, Geneva,1986)
Health, Environment & Safety Systems aim to bring together the best practices in health promotion, environmental management and accident prevention at work and introduce them into new business methods, based on continual improvement, for the benefit of all.
Holistic approach looks at the whole picture. The totality of something is much greater than the sum of its component parts and they cannot be understood by the isolated examination of their parts.


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I

Industrial Hygiene aims to reduce workplace contaminants at source using a hierarchy of methods - substitution, suppression, enclosure and ventilation.

ISO standards is a set of standards drawn up by the International Organisation for Standardisation . This is a world wide federation of national standards bodies or ISO member bodies. They drew up the ISO 9000 series on quality and the 14000 series on environment management. The most famous of these is ISO 14001 on environmental management, but is followed by standards on audits, performance indicators and life cycle analysis. The standards are voluntary, consensus, private-sector standards. IOS has no power to impose standards on any country or organisation.


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L

Life Cycle Assessment (LCA) is a systematic tool for assessing the environmental impacts of a work process in order to build an inventory and make an evaluation of inputs and outputs and to identify the most significant aspects of the process.

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N

NGOs are non-government organisations. They are what their name says - organisations that are not governmental!. These include the main environmental organisation such as Greenpeace and Friends of the Earth, but also include womens' groups, Hazards groups and local pressure groups, Trade unions are sometimes included although they prefer to be seen as social partners. Companies, while not governmental, prefer not to be seen as NGOs.

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O

Objective is the overall goal that an organisation sets itself to achieve.

Occupational Health refers to the ill health arising from work processes. The Joint ILO/WHO 1995 definition widens the scope and focuses on three objectives:
1. The maintenance and promotion of workers' health and working capacity;
2. The improvement of working environment and work to become conducive to safety and health; and
3. The development of work organisation and working cultures in a direction which supports health and safety at work and in doing so also promotes a positive social climate and smooth operation and may enhance productivity of the undertaking. The concept of working culture is intended, in this context, to mean a reflection of the essential value systems adopted by the undertaking concerned. Such a culture is reflected in practice in the managerial systems, personnel policies, principles for participation, training policies and quality management of the undertaking.`
Occupational Exposure Standard (OES) is the concentration of an airborne substance, averaged over a reference period, for which, according to current knowledge, there is no evidence that is likely to be injurious to employees if they are exposed by inhalation, day after day, and which is specified in a list , document EH 40, approved by the Health and Safety Commission (HSC). List International Standards


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P

Performance Indicator(s) A parameter useful for determining the degree to which an organisation has achieved its goals. ISO 14031 sets standards for Environmental Performance Indicators, Management and Operational Indicators.
Performance Measure(s) are the quantitative basis by which objectives are established and performance is assessed and gauged. Includes performance objectives and criteria performance indicators, and any other means that evaluate the success in achieving a specified goal.
Pollution is the adverse alteration of land, air or water by a substance. When any alteration is considered adverse, a substance becomes a pollutant. Contamination is the unwanted presence of one substance in another, but is not necessarily adverse or harmful.
Polluter-pays Principle used to mean that public money should not be used to subsidise pollution reduction systems for private industry. If you pollute the river you may pay a fine, but you also pay clean up costs.
Precautionary principle is part of the Rio Declaration. It says: "In order to protect the environment, the precautionary approach shall be widely applied by States according to their capabilities. Where there are threats of serious or irreversible damage, lack of full scientific certainty shall not be used as a reason for postponing cost-effective measures to prevent environmental degradation" (Principle 15).
Proximity principle sets out to dealing with waste as locally as possible to where it is produced. This makes sense, but it is not always practical, or desirable.


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Q

Quality Actions that provide confidence that quality is achieved.

Quality Management is the management of a process to maximize customer satisfaction at the lowest cost

Quality Systems were developed in the 1980s to control quality by achieving more accurate production, thereby cutting down waste. This leads to the idea of Total Quality Management (TQM) that encourages the consumer to drive all development.

Quality of life is defined as individual's perceptions of their position in life in the context of the culture and value system where they live, and in relation to their goals, expectations, standards and concerns. It is a broad ranging concept, incorporating in a complex way a person's physical health, psychological state, level of independence, social relationships, personal beliefs and relationship to salient features of the environment.


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R

Responsible Care is the scheme established by the Chemical Industries Association that builds on quality management and health and safety systems to include environmental concerns.
Risk is a combination of the probability or the frequency of assurance of a defined hazard and the magnitude of the consequences of the occurrence.
Risk Assessment is the process of estimating the risk to health or environment of a product or work process by determining the possible extent of damage and the likelihood of that damage occurring. The goal is to produce "objective" data as a basis for making managerial or regulatory decisions.
Risk factor Social, economic or biological status, behaviours or environments which are associated with or cause increased susceptibility to a specific disease, ill health, or injury.

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S

Social capital is an element of national wealt and can be measured or assessed by the quality of life and quality of living and working conditions. People acting collectively in society create social capital.
Social Partners are the employers and employees and their representatives working together for
the benefit of all.
Stakeholder:Any group or individual who is affected by or who can affect the future of an organisation-customers, employees, suppliers, owners, other agencies, local authorities, government, and critics
Statistical Process Control (SPC) was developed by W.E Deming as a tool to examine the deviation from the mean of what was required. He proposed that more attention is paid to why things are not at the mean and in so doing demonstrated that the cause for most faults were not individuals' as much as the organisation of the management system. Environmentally it is the ultimate way to reduce waste.
Strategic Planning is the process for helping an organisation envision what it hopes to accomplish in the future, identify and understand obstacles and opportunities that affect the organisation's ability to achieve that vision, and set forth the plan of activities and resource use that will best enable the achievement of the goals and objectives.
Supply Chains integrate the procuring, producing, and delivering of products and services to customers, including sub-suppliers, suppliers, internal operations, trade customers, retail customers, and end users and manage the material, information, and funds flows.
Sustainable Development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs. It first came to prominence with the Bruntland Report of 1987 and is the basis of Agenda 21.


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T

Target is the quantified performance requirement, applicable to the organisation, that arises from the HES objectives and that needs to be set and met in order to achieve those objectives.

Total Quality Management (TQM) is a philosophy that involves everyone in an organisation in controlling and continuously improving how work is done in order to meet customer expectations of quality. The management of continual improvement in quality relies on active participation of both management and employees using analytical tools and teamwork.


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W

Work force changes in Europe include ageing of the working population, increasing part-time employment, more outsourcing, more intensification and repetitive work, unpredictable working hours and violence, stress and harassment at the workplace.
Workplace Health Promotion (WHP) is the combined efforts of employers, employees and society to improve the health and well-being of people at work.



©World Health Organisation 2002
Authors: Dr Charlie Clutterbuck & Dr Bogdan Baranski