|Systems Spelt out...
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Many organisations are introducing 'quality' management systems as a way to control their processes and product. These have been developed to control other aspects of work, in particular the environment, health and safety, and food hygiene.
systems are based on the same fundamental steps: Plan Do Check Act.
Do: Identify and Implement Solution
Check: Evaluate the results
Act: Adopt system changes and look for new opportunities
The internationally recognised systems for quality, health and safety and for environment develop these steps into the following process:
Review: Check the legal requirements and present arrangements for health and safety or environment
Policy: Gain commitment in the form of a policy laying out the main aims and responsibilities
Organise: Determine who is going to be involved and what they can do
Targets: Set achievable and meaningful targets
Implement: Put systems in place
Check: Measure and monitor progress
Promote: Review and look for continual improvement
Standards are set up the requirements for these systems by national and internationally recognised bodies, such as ISO and BSI
If you want to see how this all fits together, go to Sustainable Skills Matrix